Lesson 1Ambiguity in User IntentNavigating unclear user input and its risks in chatbot design.Start2 Micro-lessonsMicro lesson 1When User Input Defies ClassificationMicro lesson 2Overfitting to Frequent Queries
Lesson 2Scaling and DegradationJudging trade-offs when chatbots face scale and unexpected failures.Start2 Micro-lessonsMicro lesson 1Handling Sudden Traffic SpikesMicro lesson 2Silent Failures Under Load
Lesson 3Ethics and Long-Term DriftRecognizing subtle ethical drift and its compounding effects in chatbot systems.Start2 Micro-lessonsMicro lesson 1Ethical Drift in Response GenerationMicro lesson 2Ignoring Minor Anomalies