Lesson 1
Understanding Emotional Needs
Explore the different emotional needs people have and how to recognize them.
Start2 Micro-lessons
Micro lesson 1
Identifying Emotional CuesMicro lesson 2
Responding to Emotional NeedsLesson 2
Effective Listening
Learn techniques for listening that enhance emotional support.
Start2 Micro-lessons
Micro lesson 1
Active Listening TechniquesMicro lesson 2
Overcoming Listening BarriersLesson 3
Building Trust
Understand how to build trust as a foundation for emotional support.
Start2 Micro-lessons
Micro lesson 1
Trust-Building PracticesMicro lesson 2
Maintaining Trust Under Pressure