Lesson 1Understanding TriggersIdentify what triggers difficult conversations and how to manage them.Start2 Micro-lessonsMicro lesson 1Recognizing Personal TriggersMicro lesson 2Identifying External Triggers
Lesson 2Managing EmotionsLearn to control emotions during tough discussions.Start2 Micro-lessonsMicro lesson 1Controlling Emotional ReactionsMicro lesson 2Staying Calm Under Pressure
Lesson 3Effective Communication StrategiesExplore strategies to communicate effectively in challenging situations.Start2 Micro-lessonsMicro lesson 1Using Assertive CommunicationMicro lesson 2Listening Actively