Lesson 1
Why conflicts escalate
Understand what increases tension during arguments.
Start2 Micro-lessons
Micro lesson 1
The moment conflict startsMicro lesson 2
What happens when no one listensLesson 2
Listening instead of reacting
Learn how listening changes the direction of conflict.
Start2 Micro-lessons
Micro lesson 1
Pausing before respondingMicro lesson 2
Listening to understand, not to winLesson 3
Using listening to calm tension
Apply listening habits to reduce tension.
Start2 Micro-lessons
Micro lesson 1
Showing you are listeningMicro lesson 2
Ending conflict with calm choices